Jobs
Working Student IT Operations
IT, Operations
Hamburg, Germany
EUR 15-15 / hour
Posted on Jun 17, 2026
Introduction:
Are you ready to kick-start your IT career in an award-winning tech company? At quantilope, we automate consumer research to unlock high-quality insights with speed and ease. Ranked as one of the fastest-growing technology companies in Germany and a top 50 most innovative supplier for consumer research worldwide, we power data-driven decisions for over 300 global brands like Nestlé, Pepsi, and Deutsche Telekom. We are looking for a highly motivated, proactive IT Support Working Student to join our team. If you are hungry to learn, thrive in a start-up culture, and want to make a real impact on how our technical processes operate, we want to chat!What you will be doing:
As an IT Operations Working Student, your duties will be broad and hands-on:
First-Responder Support: Be the primary technical support resource for all employees, swiftly diagnosing and resolving IT issues from Wi-Fi and access management to software configuration and printer maintenance and support.
Zero-Touch Device Provisioning: Handle the entire lifecycle for employee hardware (primarily macOS and some Windows laptops). This includes configuration, deployment, tracking, and recovery, often using Mobile Device Management (MDM) tools.
SaaS/Cloud Management: Manage user accounts, permissions, and security settings across our critical Software-as-a-Service (SaaS) applications (e.g., Google Workspace, Microsoft 365, Slack, Jira).
Security & Compliance: Assist in executing basic security procedures, such as managing Multi-Factor Authentication (MFA), monitoring security alerts, and ensuring all devices meet baseline security compliance standards.
Documentation & Automation: Create clear, concise internal documentation (Confluence articles, FAQs) and look for opportunities to automate repetitive tasks to improve efficiency.
A/V & Meeting Room Tech: Ensure our meeting rooms and hybrid setups are functional, including troubleshooting audio-visual equipment and video conferencing platforms (Zoom, Google Meet, Microsoft Teams).
Who you are:
Currently pursuing a degree or certification in Computer Science, IT, Engineering, or a related field.
Excellent communication skills in English and a strong focus on providing a great user experience.
Strong comfort level working with a variety of users at all levels of technical expertise and troubleshooting skills with primarily macOS and some Windows environments.
An approachable, proactive, entrepreneurial mindset—you are ready to take ownership, learn new systems quickly, and adapt to changing priorities.
Exceptional organizational skills and the ability to manage multiple small projects simultaneously.
Benefits of working at quantilope:
This internship is designed to be an exciting launchpad for your career. Out of this experience, you will gain:
- Work daily alongside a dynamic, multicultural team across our international offices, and receive mentorship to guide your learning and professional development.
- Practical, hands-on experience in global accounting and finance.
- Deep exposure to real-world financial operations and systems on a global scale.
- Thrive in a vibrant, agile environment with fast decision-making.
Compensation: 15 EUR per hour
Hours: Ideally 20 hours
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