Customer Service

New York, NY, USA

Parloa is an AI Agent Management Platform that supports contact centers in automating and enhancing customer interactions. The platform enables organizations to deploy autonomous AI agents capable of handling a wide range of customer service scenarios while also assisting human agents with real-time translation and contextual support. Parloa integrates with existing business systems, including CRM, ERP, and contact center infrastructure, enabling AI agents to access and act on relevant data during interactions. The platform incorporates simulation testing, quality assurance, and content filtering to ensure voice conversations remain reliable and safe. Designed for enterprise environments, Parloa focuses on high-stakes, natural customer communications where nuance and timing are critical, helping teams manage AI-driven operations at scale.

Berlin, Germany

Parloa

Client Solutions Manager

Senovo focuses on early stage B2B SaaS investments. We fund outstanding entrepreneurs and teams building world class products, and generally get involved soon after product launch, during the Series A. Our typical investment size is 300k - 1m EUR, with reserves to support the team in later rounds. Whether we lead or co-invest with a partner, we believe it is beneficial for startups to have complimentary investors and usually syndicate our investments. So the rounds are typically 1-5m investment in total.We're a small team with backgrounds in business, law, computer science and physics, and our aim is to provide entrepreneurs with full-stack support. We believe that startups are a team effort, that data fuels great products, and that fast iterations are superior to big-bang releases. We view venture capital as a product for entrepreneurs, and work with you through the ups and downs.

Senovo Capital Management GmbH

Senovo

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